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Care Instructions

PRODUCT CARE

The chain links are covered with a colour coating and the magnetic clasps & connectors contain necessary alloys in order to be able to function. This means that unfortunately the metal bands are not suitable for exposure to moisture.

Water, moisture, sweat, lotions/creams and oils can damage the finish over time. We recommend taking care not to scratch the surface of your band, avoid exposure to water/moisture and ensure that all lotions & perfumes are fully dried before putting on your band.

If you happen to accidentally get your band wet then please clean and dry with a cloth immediately to extend the life of your band.

Whilst 18K Gold Plated & 18K Rose Gold Plated bands are more water resistant than our regular colour coated metal bands, water exposure will dull the shine and speed up the natural wear of the finish over time.

It is recommended not to wear your band while swimming or showering to extend the life of your band.

With proper care and maintenance, your gold plating should last years.

Regular use, exposure to abrasive materials and water/chemicals/moisture will dull the shine or wear away the finish over time.

Ultimately all gold plated jewellery may need to be re-plated to restore its original finish and this can be done at a jeweller.

For daily wear, ensure you place your band on long after your other lotions/perfumes/cosmetics have dried on your skin, to limit the bands exposure to chemicals.

Consider storing your band separately from other jewellery (to avoid accidental scratches), limiting exposure to water/moisture including cosmetics/chemicals, and avoiding abrasive materials.

Remove this band before exercise and switch to one of our more gym friendly styles.

See our maintenance & cleaning guide in the section below for further information on maintenance & cleaning.

Note: applies to Palermo (SIlver), Kyoto (Silver) and Madrid (SIlver) Bracelets.

Yes, our stainless steel bands are our most durable metal band.

To maintain the pristine finish of your band, we still recommend:

  • Limiting water exposure to avoid the band becoming dull
  • Refraining from wearing during exercise (switch to a more active friendly band for your workout)
  • Cleaning with soft, lint-free cloth and avoiding abrasive materials
  • Limiting exposure to chemicals
  • Pop your watch band on last, after you have applied cosmetics/perfumes/lotions and have allowed them time to dry

Please refer to cleaning instructions in the section below on how to further care for your band.

Unfortunately not.

The colour coating on the chain links can be damaged by water exposure and delicate crystals/stones are at risk of becoming dislodged.

Water, moisture, sweat, lotions/creams and oils can damage the finish over time. We recommend taking care not to scratch the surface of your band, avoid exposure to water/moisture and ensure that all lotions & perfumes are fully dried before putting on your band.

If you happen to accidentally get your band wet then please clean and dry with a cloth immediately (taking care not to dislodge the crystals/stones) to extend the life of your band.

Unfortunately not. Water, moisture, sweat, lotions/creams and oils can damage the finish and leave marks/stains.

To prolong the life of your band, avoid exposure to water/moisture and ensure that all lotions & perfumes are fully dried before putting on your leather band.

Note: includes Magnetic Link bands, Oxford Classic bands & Miami Slim Bands

Good news, they material of the band is splash proof so will withstand some exposure to water.

The multilayered construction of the band however is not designed to be immersed in water so please be sure to clean/dry your band after exposure to water/moisture and ensure that all lotions & perfumes are fully dried before putting on your leather band to extend the life of your band.

Note: includes Classic Silicone Bands & Silicone Sports Bands

YES! Our Classic Silicone and Silicone Sports bands are designed to be immersed in water. It's always a good idea to dry your silicone band after swimming to avoid trapping moisture between the band and your wrist and minimise any rubbing/irritation.

Note: Nylon Bands include all Nylon Loops and Braided Loops.

Good news, they material of the band is splash proof so will withstand some exposure to water.

The buckles however are not designed to be immersed in water so please be sure to clean/dry your band after exposure to water/moisture, to extend the life of your band.

Avoid excessive rubbing of the material when cleaning to maintain the weave.

YES! Our Sport Loop bands are designed to be immersed in water. It's always a good idea to dry your band after swimming to avoid trapping moisture between the band and your wrist and minimise any rubbing/irritation.

Note: Resin Bands include all Vienna Bands & Lisbon Bands

Good news, the individual links are splash proof so may withstand some accidental exposure to water.

The metal pins within the links and the metal clasp, however are not designed to be immersed in water so please be sure to immediately clean/dry after exposure to water/moisture, to extend the life of your band.

Unfortunately this band is not designed to be immersed in water. Please clean and dry immediately after any accidental exposure to moisture.

Avoid pulling/snagging fibres and excessive rubbing of the material during use or when cleaning to maintain the weave.

Water, moisture, sweat, lotions/creams and oils can damage the finish over time. We recommend taking care not to scratch the surface of your case, avoid exposure to water/moisture and ensure that all lotions & perfumes are fully dried before putting on your band.

If you happen to accidentally get your case wet then please clean and dry with a cloth immediately to extend the life of your case.

YES! Our resin cases are designed to be immersed in water. It's always a good idea to dry your case after swimming to avoid trapping dirt/moisture between the case and your Apple Watch.

YES! Our silicone/TPU cases are designed to be immersed in water. It's always a good idea to dry your case after swimming to avoid trapping dirt/moisture between the case and your Apple Watch.

The chain links are covered with a colour coating and the magnetic clasps & connectors contain necessary alloys in order to be able to function. This means that unfortunately metal bands cannot be guaranteed to be nickel free.

Our leathers are a natural product and have been designed to fade & develop a patina over time. Particularly our vintage styles which are designed to develop a worn/weathered look as they scuff and mark with age.

MAINTENANCE & CLEANING

Note: Exposing metal bands to water/moisture may damage the finish or wear the finish over time. We strongly recommend regular maintenance of the band and avoiding exposure to situations where the band may come into contact with water/moisture/dirt/oils (i.e. swimming, gym, exercise etc)

Regular Maintenance:

Polish gently with a soft cloth, avoid exposure to water/moisture and refrain from scratching the surface of the band

Cleaning:
(done with caution and only when absolutely necessary)

  1. Turn off your Apple Watch. If charging, remove the Apple Watch from its charger.
  2. Remove bands from either side of your Apple Watch. Click here to see steps on how to do this.
  3. Use a soft, lint-free cloth to gently rub your watch band to remove dust and dirt from the surface on a regular basis.
  4. Use a soft, bristle brush to get in between the edges of your band particularly in between the links and the connector.
  5. Should you wish to do a more thorough cleaning, mix a few drops of all-natural dish soap with some warm water in a bowl. It’s best to use an all natural cleaning agent to maintain your band’s electroplating coat. 
  6. Dampen the soft cloth and blot out any stubborn debris left. Alternatively, you may also use gentle wet wipes to clean your band at this point. Take note to only dampen the cloth and blot out dirt gently, do not let your band get soaked in water.
  7. Dry your watch band thoroughly with a soft, lint-free cloth. You may use a dryer at this stage to make sure no moisture is left between the links and pins in your watch band.
  8. Store your watch band in a cool, dry place. Take care not to expose your bands to humidity or direct sunlight as this may cause the plating to fade or tarnish excessively.

Note: Exposing 18K Gold Plated / 18K Rose Gold Plated bands to water/moisture may dull the shine and speed up the natural wear of the finish over time. We strongly recommend regular maintenance of the band and avoiding exposure to situations where the band may come into contact with water/moisture/dirt/oils (i.e. swimming, gym, exercise etc)

Regular Maintenance:

Polish gently with a soft, lint-free cloth, avoid exposure to water/moisture and refrain from scratching the surface of the band

Cleaning:
(done with caution and only when absolutely necessary)

  1. Turn off your Apple Watch. If charging, remove the Apple Watch from its charger.
  2. Remove bands from either side of your Apple Watch. Click here to see steps on how to do this.
  3. Use a soft, lint-free cloth to gently rub your watch band to remove dust and dirt from the surface on a regular basis.
  4. You may use a mild soap solution or jewellery cleaning solution to assist with this.
  5. Dampen the soft cloth and blot out any stubborn debris left. Take note to only dampen the cloth and blot out dirt gently, do not let your band get soaked in water.
  6. Dry your watch band thoroughly with a soft, lint-free cloth. You may use a dryer at this stage to make sure no moisture is left between the links and pins in your watch band.
  7. Store your watch band in a cool, dry place, not in direct contact with other jewellery (to avoid accidental scratches). Take care not to expose your bands to humidity or direct sunlight whilst in storage.
  8. Before placing the band on your wrist, ensure that all other perfumes/lotions/cosmetics have dried on the skin.

Proper care and maintenance of your band will extend the life of the gold plating. Once the gold plating has naturally worn, you may consider re-plating the band professionally at a jeweller to restore the bands original appearance.

Note: applies to Palermo (SIlver), Kyoto (Silver) and Madrid (SIlver) Bracelets.

Exposing to water/moisture may dull the shine of the finish over time. We strongly recommend regular maintenance of the band and avoiding exposure to situations where the band may come into contact with water/moisture/dirt/oils (i.e. swimming, gym, exercise etc)

Regular Maintenance:

Polish gently with a soft, lint-free cloth, avoid exposure to water/moisture and refrain from scratching the surface of the band

Cleaning:
(done with caution and only when absolutely necessary)

  1. Turn off your Apple Watch. If charging, remove the Apple Watch from its charger.
  2. Remove bands from either side of your Apple Watch. Click here to see steps on how to do this.
  3. Use a soft, lint-free cloth to gently rub your watch band to remove dust and dirt from the surface on a regular basis.
  4. You may use a mild soap solution or jewellery cleaning solution to assist with this.
  5. Dampen the soft cloth and blot out any stubborn debris left. Take note to only dampen the cloth and blot out dirt gently, do not let your band get soaked in water.
  6. Dry your watch band thoroughly with a soft, lint-free cloth. You may use a dryer at this stage to make sure no moisture is left between the links and pins in your watch band.
  7. Store your watch band in a cool, dry place, not in direct contact with other jewellery (to avoid accidental scratches). Take care not to expose your bands to humidity or direct sunlight whilst in storage.
  8. Before placing the band on your wrist, ensure that all other perfumes/lotions/cosmetics have dried on the skin.

Note: Exposing metal bands to water/moisture may damage the finish or wear the finish over time. We strongly recommend regular maintenance of the band and avoiding exposure to situations where the band may come into contact with water/moisture/dirt/oils (i.e. swimming, gym, exercise etc)

Regular Maintenance:

Polish gently with a soft cloth, avoid exposure to water/moisture and refrain from scratching the surface of the band

Cleaning:
(done with caution and only when absolutely necessary)

  1. Turn off your Apple Watch. If charging, remove the Apple Watch from its charger.
  2. Remove bands from either side of your Apple Watch. Click here to see steps on how to do this.
  3. Use a soft bristle brush to gently clean loose dirt or any dust that might appear on the surface of your crystal watch band. Be very careful when brushing through as some dirt may scratch the surface of the rhinestones.
  4. With a piece of paper towel, clean the surface of the stones using a gentle spritz of an all-natural glass cleaner. Take care not to wet the paper towel too much, just dampen it enough to clean the stones without soaking them in liquid. 
  5. Take your soft bristle brush and dampen it ever so lightly with the all-natural glass cleaner. Swirl it over the rhinestones and the metallic setting to give your crystal watch band an extra boost of shine.
  6. Lay the watch band on a piece of soft cotton cloth and dry thoroughly. Make sure no moisture is left after cleaning.
  7. Store your crystal watch bands in a cool, dry place. Take care not to expose your bands to humidity or direct sunlight as this may cause the plating and the stones to fade or tarnish excessively.
  1. Remove the leather band from your Apple Watch, this helps protect your Watch and the Digital Crown. Click here to see steps on how to do this.
  2. Wipe the leather with either a soft brush or a dry cloth, to begin.
  3. If needed, dampen the non-abrasive and lint-free cloth in gentle soapy water. Make sure that the cloth is damp and not wet. Leather bands are not waterproof.
  4. Clean the strap more thoroughly with the soapy damp cloth, taking care not to rub off the leather with too much friction.
  5. After cleaning the strap, run the cloth under tap water to rinse it.
  6. Lightly wipe the leather band with the clean damp cloth.
  7. Air dry the leather band. Avoid exposure under direct sunlight or extreme heat.
  8. You may also choose to apply a leather conditioner on your Leather Apple Watch band. Take care to follow brand instructions.

It is always advised to avoid using your leather band during water activites and minimise exposure to lotions/creams and oils as these may cause permanent stains.

Note: includes Magnetic Link bands, Oxford Classic bands & Miami Slim Bands

  1. Turn off your Apple Watch. If charging, remove the Apple Watch from its charger.
  2. Remove bands from either side of your Apple Watch. Click here to see steps on how to do this.
  3. Mix together lukewarm water and a few drops of all natural dish soap in a bowl.
  4. Dampen a piece of soft cotton cloth and wipe down your band gently until any visible dirt or stains are removed.
  5. Dry off the band thoroughly on a piece of soft, cotton cloth.

Note: includes Classic Silicone Bands & Silicone Sports Bands

  1. Turn off your Apple Watch. If charging, remove the Apple Watch from its charger.
  2. Remove bands from either side of your Apple Watch. Click here to see steps on how to do this.
  3. Mix together lukewarm water and a few drops of all natural dish soap in a bowl.
  4. Dampen a piece of soft cotton cloth and wipe down your band thoroughly until any visible dirt or stains are removed.
  5. Dry off the band thoroughly on a piece of soft, cotton cloth.

Note: Nylon Bands include all Nylon Loops and Braided Loops.

  1. Turn off your Apple Watch. If charging, remove the Apple Watch from its charger.
  2. Remove bands from either side of your Apple Watch. Click here to see steps on how to do this.
  3. Mix together lukewarm water and a few drops of all natural dish soap in a bowl.
  4. Dampen a piece of soft cotton cloth and wipe down your band gently, ensuring not to excessively rub the fabric to maintain the weave during cleaning.
  5. Dry off the band thoroughly on a piece of soft, cotton cloth.
  1. Turn off your Apple Watch. If charging, remove the Apple Watch from its charger.
  2. Remove bands from either side of your Apple Watch. Click here to see steps on how to do this.
  3. Mix together lukewarm water and a few drops of all natural dish soap in a bowl.
  4. Dampen a piece of soft cotton cloth and wipe down your band gently, ensuring not to excessively rub the fabric to maintain the weave during cleaning.
  5. Dry off the band thoroughly on a piece of soft, cotton cloth.

Resin Bands include all Vienna Bands & Lisbon Bands

Note: Immersing this style of band in water/moisture may damage the clasp or the steel pins within each link. We strongly recommend regular maintenance of the band and avoiding exposure to situations where the band may come into contact with water/moisture/dirt/oils (i.e. swimming, gym, exercise etc)

Regular Maintenance:

Polish gently with a soft cloth, avoid exposure to water/moisture and refrain from scratching the surface of the band

Cleaning:
(done with caution and only when absolutely necessary)

  1. Turn off your Apple Watch. If charging, remove the Apple Watch from its charger.
  2. Remove bands from either side of your Apple Watch. Click here to see steps on how to do this.
  3. Use a soft, lint-free cloth to gently rub your watch band to remove dust and dirt from the surface on a regular basis.
  4. Use a soft, bristle brush to get in between the edges of your band particularly in between the links and the connector.
  5. Should you wish to do a more thorough cleaning, mix a few drops of all-natural dish soap with some warm water in a bowl. It’s best to use an all natural cleaning agent to maintain your band’s electroplating coat on the clasp (in case of accidental splashes/spills).
  6. In order to maintain their finish, avoid wiping the metal connectors or metal clasp if cleaning them is not required.  
  7. Dampen the soft cloth and blot out any stubborn debris left. Alternatively, you may also use gentle wet wipes to clean your band at this point. Take note to only dampen the cloth and blot out dirt gently, do not let your band get soaked in water.
  8. Dry your watch band thoroughly with a soft, lint-free cloth. You may use a dryer at this stage to make sure no moisture is left between the links and pins in your watch band.
  9. Store your watch band in a cool, dry place. Take care not to expose your bands to humidity or direct sunlight as this may cause the plating to fade or tarnish excessively.

Avoid pulling/snagging fibres and excessive rubbing of the material during use or when cleaning to maintain the weave.

  1. Turn off your Apple Watch. If charging, remove the Apple Watch from its charger.
  2. Remove bands from either side of your Apple Watch. Click here to see steps on how to do this.
  3. Mix together lukewarm water and a few drops of all natural dish soap in a bowl.
  4. Dampen a piece of soft cotton cloth and wipe down your band gently, avoiding the metal connectors and ensuring not to excessively rub the fabric to maintain the weave during cleaning.
  5. Dry off the band thoroughly on a piece of soft, cotton cloth.

Note: Exposing aluminum cases to water/moisture may damage the finish or wear the finish over time. We strongly recommend regular maintenance of the case and avoiding exposure to situations where the band may come into contact with water/moisture/dirt/oils (i.e. swimming, gym, exercise etc)

  1. Remove case from Apple Watch.
  2. Use a soft, lint-free cloth to gently rub your watch band to remove dust and dirt from the surface on a regular basis.
  3. Should you wish to do a more thorough cleaning, mix a few drops of all-natural dish soap with some warm water in a bowl. It’s best to use an all natural cleaning agent to maintain your band’s electroplating coat on the case.
  4. Dampen the soft cloth and blot out any stubborn debris left. Alternatively, you may also use gentle wet wipes to clean your band at this point. Take note to only dampen the cloth and blot out dirt gently, do not let your band get soaked in water.
  5. Dry your watch case thoroughly with a soft, lint-free cloth. You may use a dryer at this stage to make sure no moisture is left between the links and pins in your watch band.
  6. Store your case in a cool, dry place. Take care not to expose your bands to humidity or direct sunlight as this may cause the plating to fade or tarnish excessively.
  1. Remove case from either side of your Apple Watch.
  2. Mix together lukewarm water and a few drops of all natural dish soap in a bowl.
  3. Dampen a piece of soft cotton cloth and wipe down your case thoroughly until any visible dirt or stains are removed.
  4. Dry off the band thoroughly on a piece of soft, cotton cloth.
  1. Remove case from either side of your Apple Watch.
  2. Mix together lukewarm water and a few drops of all natural dish soap in a bowl.
  3. Dampen a piece of soft cotton cloth and wipe down your case thoroughly until any visible dirt or stains are removed.
  4. Dry off the band thoroughly on a piece of soft, cotton cloth.
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